B32Customer Relationship Management

How to practise Customer Relationship Management

1. 1

   Revise a unit

   Skim the notes for one unit so the topics are fresh.

2. 2

   Attempt a paper timed

   Pick a past paper, set a 3-hour timer and write without looking at notes.

3. 3

   Check your gaps

   Mark questions you skipped or got stuck on, then go back to those units.

4. 4

   Repeat with another year

   Questions repeat across years, so each paper shows what is likely to come.

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